Frequently Asked Questions

We provide hauling services across the continental United States. Our network of carriers allows us to service all 48 contiguous states with reliable transportation solutions.

Transport times vary based on distance and current demand, but most vehicles are picked up within 3-5 business days after booking. Cross-country transports typically take 7-10 days from pickup to delivery.

We transport all types of vehicles including cars, trucks, SUVs, motorcycles, boats, RVs, and heavy equipment. Our carriers are equipped to handle standard and oversized loads.

Pricing is based on several factors including distance, vehicle type, transport method (open or enclosed), and current market conditions. We provide free, no-obligation quotes to help you understand your specific costs.

We accept all major credit cards, bank transfers, and certified checks.

Yes! You'll receive real-time updates about your vehicle's location throughout the transport process.

Yes, we offer both open and enclosed transport options. Enclosed shipping provides extra protection for luxury, classic, or high-value vehicles.

Yes and no – During pickup and delivery, either you or a designated representative must be present to assess the vehicle’s condition and sign the bill of lading.

For safety and compliance with DOT regulations, we strongly advise against shipping personal items. Carriers typically allow up to 100 lbs of personal effects

Notify us in advance for low-profile vehicles or wide-body kits. Extra fees may apply for vehicles exceeding standard dimensions.

Yes! EVs must have a 50-80% charge and disabled regenerative braking before transport.

We'll jump-start it for loading, but notify us in advance. Non-running vehicles must at least roll and steer.

Yes, all our carriers maintain cargo insurance as required by federal law.Insurance for open transport is between $100,000 to $500,000, and for enclosed it's upto $1 million.

Before transport, we document your vehicle's condition. If damage occurs, you must note it on the Bill of Lading at delivery and contact Driver immediately to file a claim.

We only work with licensed, insured carriers with proven safety records. All drivers undergo background checks and regular safety training.

Pre-existing damage, mechanical failures, or personal items left in the vehicle.

Yes, with an agreed-value appraisal provided before shipping. Enclosed transport recommended for vehicles valued over $50,000.

Yes, Carrier document the vehicle's condition with photos and a signed Bill of Lading at pickup and delivery.

We monitor weather and may delay shipments if roads are unsafe. Enclosed transport recommended for winter shipping.

Small initial deposit is due when you book the shipment with us, We accept credit cards, certified checks, or bank transfers. and remaining balance is due once vehicle is delivered. you can pay directly to driver in Cash, Zelle or Venmo.

Yes, changes are free until a carrier is assigned. After assignment, cancellation fees may apply.

Yes! We offer discounts for multiple vehicles (10-20% each) and military personnel (10% with proof of service).

Yes, rush orders (72-hour pickup) are available for a 15-25% premium.

No hidden fees. Your quote includes all charges except optional upgrades like enclosed transport.

Yes! Earn $50 for every customer you refer who ships with us.

You can designate an agent or use our secure "key drop" service. Authorization forms required.

Yes, provide dealer contact info and PO number. Commercial deliveries may have additional fees.

Yes, weekend delivery available for $75 extra. Weekend pickup is usually free.

No, DOT regulations prohibit passengers in carrier vehicles.

Based on route planning and carrier availability. We'll provide a 1-2 day window when booking.

Same-day pickup is sometimes available for local shipments. Call our emergency line for last-minute requests.